Refund policy

We hope that you'll love everything you ordered from Street Business Urban Wear. But if you are not satisfied, you can return or exchange it within 14 days from the delivered date.

Note: We aren't able to accept returns or exchanges unless they have been authorized by our Customer Service team support@streetbusinessurbanwear.com. We do not accept returned items that were sent back directly without notifying us first. If you want to returns or exchanges, please contact us to provide your Order Number and state the reason. After receiving your email with exchange/return request, our customer service representatives will send the exchange/return instructions back to you via email. Please follow the instructions to process the exchange/return.

We're sorry you didn't love your ordered from Street Business Urban Wear. Read the instructions below to learn more about returns or exchanges.

Shipping Costs
You will be responsible for paying your own shipping costs for returning your item. Restocking fee will be 20% of the product. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. **Customers are responsible for the return shipping costs.

Order Cancellation

a. For orders canceled within 24 hours of purchase but have not been shipped, we will offer a full refund.

b. We will NOT accept an order cancellation request if the orders have been shipped. Please apply for return after receiving the package.

c. Generally, you will receive a refund within 10 business days. (If no refund is received within 15 days, please contact us via email)

Non-Returnable Items
Certain types of goods cannot be returned, including:
- Perishable goods (e.g., food, flowers)
- Custom or personalized items
- Downloadable software products
- Gift cards

Return/Exchange Process

a. Items can be returned or exchanged within 14 days from the delivered date. Note that overdue requests may not be accepted.

b. Return shipping fees are at the customer's own expense.

c. We'll email you once processing your refund or exchange and the refund will be issued to your original payment method. Generally, you will receive a refund within 10 business days. (If no refund is received within 15 days, please contact us via email)

Late or Missing Refunds
If you haven’t received your refund, please:
- Check your bank account again.
- Contact your credit card company; it may take some time before your refund is officially posted.
- Contact your bank, as there is often some processing time before a refund is posted.

If you’ve done all of this and still have not received your refund, please contact us at support@streetbusinessurbanwear.com

Note: All return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging. If not, the buyer is responsible for all incurred fees and there will be no refund. If you run into any issues, feel free to drop us an email at support@streetbusinessurbanwear.com.

Contact Us:

Phone: +1 (813) 516-5288
Email: support@streetbusinessurbanwear.com
Address: 902 W Busch Blvd #104, Tampa, FL 33612, United States